👋 Hello there 👋
I am Francesca Immediato,
A Business Management student and systems-driven creator.
I design clarity into chaos by combining UX thinking, process design, and operational strategy.
My work centers on creating systems that help people collaborate better and work smarter — all guided by a belief that excellence and empathy belong in everything we build.
Business Management Student · Systems & Operations Design · Future Technical PM
Work Experience
Kellstrom Realty Group
Operations & Event Management Contractor
Modesto, CA | August 2024 – November 2024
Transformed fragmented real-estate systems into a unified, data-driven infrastructure using Monday.com, automations, and CRM integration—cutting turnaround time by 70%. Designed and launched the company’s website with SEO optimization and analytics, built its Google Business Profile, and implemented branded email domains to strengthen visibility and trust.
Bay Valley Tech
Software Development & Business Operations Intern → Independent Contractor
Modesto, CA | August 2022 – November 2024
Advanced from volunteer to leadership roles, directing a 15-member cross-functional team during rapid organizational growth. Implemented workflow automations across Monday.com, Google Workspace, and CRMs, reducing approval bottlenecks and accelerating delivery.Secured $175K+ in nonprofit funding through strategic grants and partnerships. Coordinated large-scale events with Google, LinkedIn, and local government, while leveraging AI tools to optimize marketing analytics and engagement.
Central Valley Community Resources
Case Manager
Modesto, CA | January 2023 – November 2023
Managed caseloads of transitional-aged foster youth, connecting clients to housing, education, and employment opportunities. Collaborated across agencies to track outcomes and improve long-term program success.\
Faith Garden Apothecary
Founder & Owner
Riverbank, CA | July 2023 – Present
Founded and operate a small-batch skincare brand built on user-centric design principles. Streamlined production to minimize waste, built a digital marketing presence across Etsy and social platforms, and refined product lines through data-driven customer insights.
Education
California State University, Chico
B.S. Business Administration, Management
Expected Graduation: Spring 2027
4.0 GPA
Columbia College
A.A. Psychology & A.A. Sociology
(2020, Honors)
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Certifications & Credentials
TECHNICAL & BUSINESS SYSTEMS
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Foundations of Project Management -Grow with Google, Coursera (In Progress)
Excel Level 4: Black Belt - McGraw Hill (Oct 2025)
Salesforce Trailhead Certification -Trailhead by Salesforce (2024)
HTML / CSS / JavaScript Modules - Bay Valley Tech (2022–2023)
JavaScript Fundamentals - Codecademy (Apr 2023)
Introduction to React & Node.js - Bay Valley Tech (2024)
UX & DESIGN
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Responsive CSS & CMS Development - Bay Valley Tech (2023)
Foundations of UX Design - Grow with Google, Coursera (2022)
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Start the UX Design Process: Empathize, Define & Ideate -Grow with Google, Coursera (2022)
Building Wireframes & Low-Fidelity Prototypes -Grow with Google, Coursera (In Progress)
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ACADEMIC HONORS
A.A. in Psychology -Columbia College (2020, With Honors)
A.A. in Sociology - Columbia College (2020, With Honors)